These Terms govern your use of POSIQO, a product developed and operated by Codide.
Please read these Terms of Use ("Terms") carefully before using the POSIQO mobile app or website. By creating an account, signing in, or otherwise using POSIQO, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use POSIQO.
POSIQO is a school / canteen / card-balance / recharge / order support platform. Through POSIQO, parents and customers can view card details, recharge card balance, view recharge and transaction history, place prepaid canteen orders, cancel eligible orders, view receipts and invoices, receive notifications, and contact support.
You are responsible for maintaining the confidentiality of your login email, password, and account details. You must not share your login credentials with anyone else or allow another person to access POSIQO using your account. You are responsible for all activity that happens under your account.
POSIQO is intended for use by parents, students, and customers who are authorized users of a participating school, organization, or canteen. You agree to use POSIQO only for its intended purpose and only in connection with an account that belongs to you or that you are authorized to manage.
Where POSIQO is used to manage a student's or dependent's card, balance, or canteen account, the parent or guardian using the account is responsible for the accuracy of the information provided and for supervising how the card or account is used.
Card recharge, balance top-up, and related payment features are provided for your convenience. Recharge amounts, applicable fees (if any), and balance updates follow the rules and processes set by POSIQO and the concerned school, organization, or canteen. Please verify recharge details before confirming a payment.
POSIQO allows placing prepaid canteen orders against available card balance. Order availability, timing, and item details are managed by the concerned canteen/organization and may change without prior notice.
Order cancellations and refunds, where permitted, follow the cancellation window and rules set by POSIQO and the relevant school/canteen/system. Not every order may be eligible for cancellation once it has been accepted or processed. Refunds, if applicable, are credited back as per the applicable policy and processing time.
POSIQO may send you notifications related to recharge status, order status, support ticket updates, and other account activity, within the app and/or by other means you have opted into. These notifications are informational and help you stay updated on your account.
We aim to keep POSIQO available and working correctly, but we do not guarantee uninterrupted or error-free service. POSIQO may occasionally be unavailable for maintenance, updates, or reasons outside our control.
You agree to provide accurate information, keep your account details up to date, use POSIQO in good faith, and comply with any additional rules set by your school, organization, or canteen regarding card and account use.
You must not:
You are responsible for the accuracy of the information you provide, including contact details, mobile number, and email address, so that recharge confirmations, order updates, and support responses reach you correctly.
To the extent permitted by law, POSIQO and its operators are not liable for indirect, incidental, or consequential loss arising from use of the app, delays, technical issues, or actions taken by a school/organization/canteen using the platform. Nothing in this section limits any right you have that cannot be limited under applicable law.
We may update these Terms from time to time to reflect changes in our services or for legal/operational reasons. Continued use of POSIQO after an update means you accept the revised Terms. We encourage you to review this page periodically.
If you have any questions about these Terms of Use, please contact us:
Website: https://posiqo.org
Email: info@posiqo.org